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Study Guide Answers

1.     How can good manners improve your image?
     Practicing good manners can improve your image by helping you to interact with people more effectively.
2.     What are the standard procedures for a proper and impressive introduction? A) Greet people with a smile. B) Make eye contact. C) Shake hands. D) Repeat the person's name, along with a traditional pleasantry. E) all of the above
     E) all of the above
3.     When is the small fork used? A) main course B) salad course C) dessert course
     B) salad
4.     What is the plate located above the salad plate called? A) bread and butter plate B) dessert plate C) side-dish plate
     A) bread and butter
5.     It is considered acceptable to tip the soup bowl when eating the last bit of soup. True or false?
     true
6.     You should never eat any type of food with your hands. True or false?
     false
7.     The knife should be used to place food onto the fork. True or false?
     true
8.     Before eating a steak you should cut up the entire steak. True or false?
     false
9.     What are some examples of proper phone etiquette?
     discussion
10.     Why is it considered a demonstration of good manners to accept a compliment graciously?
     Accepting a compliment graciously shows respect and consideration for the person who gave the compliment.
© Educational Video Network, Inc. 2005 - www.evndirect.com
Your leading source for curriculum-based educational videos and DVDs.